Frequently Asked Questions

1. How do I start if I want to buy?

Bototech.com is an on-line business information exchange platform where you can search or post information to attract potential trade partners. To obtain useful information about products of interest, take the following steps:

1 Go to http://www.bototech.com/
2 Enter the name of the product you want to source in the search bar
3 Click "Search"button
Click on a product in the search results to find out more about the product.

2.How to contact us?

On each product page, you can send messages to the supplier by clicking Contact Now. You can also talk with the supplier directly or leave an offline message by using our web communication tool, Web-On-Line.

3.How to ship goods?

The costs for shipment is carried by our customers.
We require 100% payment plus shipment fee from our customers before delivery.
All goods will be shipped via DHL, UPS,TNT, or other shipping companies , like airline forwarder.
DHL: http://www.cn.dhl.com/apps/rates/rates.html

4.How to payment?

We accept all payment by, Western Union and Paypal and bank transfer.
please enter website for details:http://www.bototech.com/common/payment.html

5.How to get Supporting Services?

We are sure to provide very good technology support and after sale service, as we have our engineers.
We are committed to providing technical support and after sale service as follow:
(1) One year for free update for the software.
(2) One year warranty for quality of all the components.
(3) We will provide technical support for free by phone or internet for whole life.
Good quality, best price and better technical support and service, make BOTO Tech Co., Ltd as your most valuable cooperator.